In the rapidly evolving landscape of health care throughout the world, Project ECHO™ (Extension for Community Healthcare Outcomes) stands out as an innovative model that increases access to specialized care. A strong, collaborative team is essential to the success of these ECHOs, each member playing a crucial role in bridging the gap between subject matter experts and traditionally underserved communities. Below you will find descriptions of the typical roles within an ECHO™ Hub team. However, please note that there may be overlap or further separation of roles depending on the ECHO you participate in. 

1. ECHO™ Lead/Facilitator

Oversees the operation of the Hub team, and executes the vision and goals of the Project ECHO™. Responsibilities may include: 

  • Program outreach and fundraising 
  • Leading curriculum development 
  • Providing a neutral perspective while facilitating each ECHO™ session 

2. Program Support Staff

Responsible for all “behind the scenes” administrative tasks and duties of running an ECHO™ program. Responsibilities may include: 

  • Scheduling and coordination of sessions 
  • Participant management  
  • Record keeping 

3. Expert Faculty/Subject Matter Experts

Essential to the ECHO™ model, these experts provide expertise and recommendations during ECHO™ sessions. Note: there may be one or multiple experts, depending on the subject and needs of the program. Responsibilities may include:  

  • Performing didactic presentations 
  • Reviewing cases and providing real-time feedback to participants 
  • Sharing best practices  

4. IT Support

Ensures that all IT elements are functioning during TeleECHO™ sessions. Zoom is traditionally used as the videoconferencing platform for all ECHO™ sessions.  

To read more about coordinating ECHO programs, please follow the link here to more resources from the University of New Mexico Project ECHO™ team.